Expert Plumbing Service Inc - Plumber in New Lenox

Yazmin

Called Expert Plumbing for a clogged Kitchen drain pipe. Spoke with Teresa who was very nice and helpful.. She had Lucas at our home within 2 hours.... Lucas was professional, courteous, polite, thorough and clean... He could not have done a better job...He thoroughly explained what he was going to do and how much it would cost... I would recommend Expert and specifically Lucas to anyone needing plumbing work.

Esther

Had problem with my sump pump and hot water heater not keeping up with hit water demand. In fact it was old water heater and I knew will need to be replaced as some point. Chris from Expert came to my house. very polite and presentable young Man. I went over all issues I’m experiencing and without heditation he pinpointed problems. He gave me solution which was really noce and explained every one of them. I decided to go with tsnkless hot water heater and battery back up system. He worked hard till late evening to make sure everything is buttoned up and I’m not left without hot water nor sump pump. Highly recommend professional installation. Great service from start to finish. Thank you Chris and all staff ar Expert plumbing.

Brennan

We had a problem with a water heater that worked when it wanted. We knew it needed to be replaced and called a couple of contractors. When we called Expert plumbing, they were very professional and efficient. The technician that came to do the estimate was friendly and informative. I learned a lot from him. He educated without trying to "sell" me. I appreciate that. We took a couple of weeks to make our decision and when we called Expert they installed our new water heater promptly and at a reasonable cost. I was very pleased with the service.

Jakob

I used Expert Plumbing Service for the first time this week. They sent out a rep named Chris. I can tell you that he was extremely honest about the work that needed to be done and was not pushy about me doing the work. He sat with me and thoroughly explained his plan of attack and the chances that he would be successful. I asked him a lot of questions and felt that he had a good chance of fixing my problem so I asked him to start immediately. Chris never wasted a minute of time while he was on the clock and used a lot of professional equipment while he worked. He completely fixed my problem and put all the pipes and fixtures back in place. I would highly recommend that if you need emergency work that you not only call this company but that you DEMAND that Chris is the one that comes to your home. You will not be disappointed. -Steve B Mokena, Il.

Melody

Chris did the job and in a timely fashion. He arrived on time for the appointment. My only complaint is the VERY high cost of repair for something that did not take very long-and I already had the part. Customer Service was very good when they had to reschedule due to emergency repair for a business client.